Stellantis &You UK Reviews | Stellantis &You UK Dealership

5 months ago Annoyed customer!

Stellantis saved my sanity after buying a car from dodgy dealership

These guys have essentially reinstalled my faith in the automative industry. I just bought my first car from a dodgy used car dealership (not Stellantis) and got engine fault lights very soon after purchase. Didn’t know what to do as an inexperienced driver, the other company are awful and the clock was running on my 30 day rejection period. The guys (and girls) at Stellantis have gone out of their way to be helpful - I turned up almost crying and Syd on their service desk squeezed me into a cancellation appointment when they were fully booked for months. They did a thorough diagnostic on the car (with photos, video and report) and even took it home with them overnight for a prolonged test drive as I hadn’t been driving the car since the fault came up. Rajan (service rep) kept me fully updated throughout and explained it the issues and next steps to me like I was a six year old (which is what I really needed after having a prolonged fight with this other car dealership). Only negative feedback is that their AI answering system is very annoying. Don’t let that put you off using them though as they switch to (very kind) updates from humans once you are in the system. Will only be buying from main dealer in future - lesson very much learnt.

5 months ago Paul Bovill

Great Experience

Visited Stellantis Romford today to view/compare a couple of used 2008’s that my wife & I were interested in, dealt with Charlie in the Used Sales team, very happy with the experience, wasn’t pushed in any particular direction, gave us space to look over the two cars & make our own minds up, we test drove our favoured one, Charlie was enthusiastic, friendly & informative, pointing out various features & explaining them clearly. Arranged a deal on a 2008 GT Hybrid that we’re very happy with so would definitely recommend Stellantis Romford if looking for a used Peugeot.

5 months ago Janice Knowles

Alex was very polite and a lovely…

Alex was very polite and a lovely gentleman. Very satisfied

5 months ago JU WILD

Just had my Motability car mot here a…

Just had my Motability car mot here a few days ago . Notified and appointment made for car to be collected . Gentleman arrived within advised times and told me time it would be returned . He has collected my car 3 times previously . Lovely man . Had a call later in the day from services to tell me all was done and explained any problems . Could also check online . Car returned to me all nice and clean . Very happy and would recommend . June Wild

5 months ago Abbi

Excellent Service from Toni Heal

Amazing experience ordering our new Peugeot through Motability. Toni Heal was really helpful, friendly, and made the whole process easy and stress free. She gave us all the information we asked for, answered every question we had, and explained everything clearly and in as much detail as possible. She was especially lovely and made the whole experience much easier and more comfortable for us. Excellent customer service from start to finish, and we would highly recommend. Thank you again!

5 months ago Jeffrey Sissons

Parts 2,3 & 4

Part 2, & 4 of my Stellantis (Manchester) visits looking for a new car. Following on from my very good walk-in visit, I arranged a test drive of a DS4, this was with a very pleasant young salesman called Bobby and it was love at first drive with the DS4. When back at the showroom I had a very good meeting with Donna Malpus, i left with the deal 90% done and a phone call a few days later the car was mine. A week later I arrived at Stellantis to collect my DS4. A had a problem with my bank but with Donna’s help the car was paid for. Thanks to Donna for her professionalism and charm & Conner for the finishing touch My only 2 disappointments are, the very low trade-in offer I received for my Mitsubishi even after some negotiations. Then on my 4th visit I had to wait almost 3 chuffin’ hours to have a tyre changed after some debating and help from a young chap named Abu from the reception desk, a bit of inter-department left hand - right hand not knowing what’s been agreed.

5 months ago Pierre De Wet

I recently found myself on the hunt for…

I recently found myself on the hunt for a nearly new car to replace my old Citroën C4 Picasso. As a Citroën fan, I was originally hoping to stay with the brand, but I also found myself falling in love with a Kia. I visited several local dealers around Ely and Cambridge, looked at a few cars, and even spoke to a dealer I have bought most of my vans and cars from in the past. Then I happened to find this C5 Aircross. I called on a Saturday and spoke to Jaxson Doyley. What stood out straight away was that he was not pushy. He did not try to break down the Kia or talk badly about it. He simply encouraged me to connect with him on WhatsApp, and we started chatting from there. He even spoke to me on the Sunday, answering questions and guiding me through things. On Monday, he sent me a great video of the C5 Aircross, and without me needing to make the long trip from Cambridge to Manchester, Jaxson arranged everything. I paid my deposit on Wednesday, finance was arranged, and the car was delivered sparkling clean on Friday morning. I soon realised the car tax had slipped through the net, but after a short call, Jaxson raced to the post office and sorted the road tax for me in Manchester. Because of that, I was able to take the car out for a lovely long family outing over the weekend. That is what I call service. Well done, Jaxson. You have lifted the image many of us have of car salespeople. A true rare find. Keep that up. You are a real asset to your company.

5 months ago Steve Robinson

Super Service

I had an excellent experience from start to finish. John, the sales executive, was professional, knowledgeable, and made the whole process smooth and stress-free. Gary, the used car manager, was equally helpful and ensured everything was handled efficiently. Really pleased with my purchase and the level of service I received. Highly recommend!

5 months ago Natalie

We visited this morning and had an…

We visited this morning and had an amazing experience. We had Saber looking after us and he was fantastic! Explained everything in detail and very friendly! Couldn’t have asked for better service. Highly recommend and the DS no.8 was outstanding car, Thankyou

5 months ago Zee

Service and MOT at Guildford…

Booked in for a service and MOT at Stellantis Guildford. Chris Wiles looked after me, from arrival until done. Clear in all his communications, friendly and welcoming. Answered my questions quickly. Everyone at the site on 24 April was friendly and pleasant. Work was done superbly, as per quoted on booking.

5 months ago MKay

Gizender was brilliant

Gizender was brilliant. Extremely helpful and knowledgeable about the vehicle. He helped us come to a decision really quickly. Great service all round. #a good coffee included.

5 months ago Mr Hollis

Picked up my new Peugeot 2008,very…

Picked up my new Peugeot 2008,very pleased with it. From start to finish being no problems and salesman Paul Phillips guiding me through everything and being patient with me including lending me a usb cable as my phone was not registering with the car on wireless but was ok with the cable Paul lent me. I’ve since renewed my phone with no problem. Good service from Peugeot Leicester.

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Stellantis &You UK Trustpilot reviews

Stellantis saved my sanity after buying a car from dodgy dealership

Great Experience

Alex was very polite and a lovely…

Just had my Motability car mot here a…

Excellent Service from Toni Heal

Parts 2,3 & 4

I recently found myself on the hunt for…

Super Service

We visited this morning and had an…

Service and MOT at Guildford…

Gizender was brilliant

Picked up my new Peugeot 2008,very…

Leave us a review

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We love customer reviews!

Stellantis &You UK Trustpilot reviews

Stellantis saved my sanity after buying a car from dodgy dealership

Great Experience

Alex was very polite and a lovely…

Just had my Motability car mot here a…

Excellent Service from Toni Heal

Parts 2,3 & 4

I recently found myself on the hunt for…

Super Service

We visited this morning and had an…

Service and MOT at Guildford…

Gizender was brilliant

Picked up my new Peugeot 2008,very…

Leave us a review

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